Data at Rest Encryption is "ON" but there are unencrypted files inside my app’s sandbox

AppFusion Troubleshooting and Tips

What to check if you find unencrypted files inside your data at rest encryption sandbox


If you enabled Data at Rest encryption from the Appdome Mobile Security Suite but still found unencrypted files inside your app’s sandbox, here is a list of the most common reasons for this issue.

 
  1. The application you uploaded may be configured with “Exclude Media Files”.  If the file in question is a media file, then this is the expected behavior.  If you want that particular file to be encrypted, then you can refine the exclude list of your app, upload the refined binary and retry your fusion attempt. Once you do this, your app should fuse as expected.
 
  1. The application you uploaded contains a custom exclude list that matches the filename pattern. You can refine the exclude list of your app, upload the refined binary and retry your fusion attempt.  Once you do this, your app should fuse as expected.
 
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